Delivery Service

Deliveries to HK addresses are generally dispatched within 2 days after receipt of payment and should arrive within 1-3 working days once they leave our warehouse. Bulk or high value items may be shipped via courier - this may take 2-3 working days. Overseas orders should arrive within 10-14 working days.

For HK next working day delivery, please order before midday Monday – Thursday (trackable).
Please allow an additional 5-7 days for orders containing custom-made goods.

Overseas customers will be responsible for paying customs and/or import duty. Our delivery charges do not include any expenses for customs duty and/or VAT. ARTWORKS-DB ltd. is not responsible for any additional charges; these expenses are the responsibility of the customer.

Please contact us before choosing a shipping method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.